[ANSWERED] Cannot mount ISO or folder

Hello,

I am having trouble using WinReducer 8.1 on a Windows 8.1 x64 machine. I can run and configure the program, but cannot mount a folder or use an ISO image.

Attempting to extract and open an ISO file results in the following error:



Extracting the ISO using the default ISO Mounter built into windows and attempting to mount a folder results in this error:



I am running the application under C:\Applications\WinReducer81 (no spaces!). I am running all the required software 32 bit versions. The ISO I am trying to mount is an official Windows 8.1 disk image from Microsoft Technet and is located at C:\Applications\win8.iso. I have also tried mounting a folder - C:\Applications\win8.

I checked the WinReducer81.log and it did not contain any helpful information. However, there was this error in C:\Applications\WinReducer81\HOME\SOFTWARE\Edition.xml:


Any idea what could be causing the problem?

Thanks

maybe install.wim is ESD file, winreducer cant open ESD, try open 7zip and if not open try another not ESD formating install.wim.

Hello,

I see that you are using "C:\" drive, please try in your "Desktop" folder or in another hard drive partition. And let me know ...  

Okay so it turns out that it was a damaged ISO.

After attempting to extract the Install.wim file, I discovered that it only contained one empty 0kb XML file called [1].xml. Investigating further I attempted to setup a VMWare Workstation Virtual Machine with the same ISO, which failed to install because it could not find the correct drivers for the DVD drive. Some Google searches for that issue resulted in solutions involving either a damaged disk or ISO file. Thus, I found the SHA1 hashsum on Microsoft Technet, compared it to the ISO file I had using the fciv tool and they indeed did not match. Redownloaded from Technet, verified the SHA1 hash successfully, and loaded into WinReducer. Currently slipstreaming.

PS: WinReducer does not seem to have an issue with C:\, but I'm not sure if, per the documentation, it will handle file paths containing spaces. I only say this because it was suggested to use my Desktop, but my username contains a space so I guess that would have probably resulted in an issue.

jn2guru wrote:

PS: WinReducer does not seem to have an issue with C:\, but I'm not sure if, per the documentation, it will handle file paths containing spaces. I only say this because it was suggested to use my Desktop, but my username contains a space so I guess that would have probably resulted in an issue.

I wouldnt recommed specifying the C:\ as you could wipe important data. Specify a subfolder at a minimum. e.g. c:\mount